Raytheon Technologies Senior System Integration Technolgist II/Principal System Integration Technologist - Data Center in Tucson, Arizona
At Raytheon Missiles & Defense, fresh thinking and possibilities are forged in times of change and you will be on the front lines as we trailblaze new approaches, push the boundaries of innovation and chart a course to a tomorrow you can be proud to have a hand in creating.
The Data Center Manager (DCM) will be responsible for overseeing all aspects of datacenter and building operations including, 24x7 staffing, coordinating facility infrastructure testing and preventive maintenance, service delivery, quality assurance, adherence to corporate standards and processes, oversight of all hardware assets within the datacenter (internal and customer assets), and continuous improvement to operations within the datacenter. Requires ability to manage multiple projects at once including coordinating work efforts of internal and external resources as needed. Can provide these functions with minimal direct supervision.
Responsibilities to Anticipate:
Develop solution alternatives to work around customer problems to include cloud/hosting
Maintain staffing plan to meet business needs and objectives.
Ability to manage multiple teams, some remote locations.
Assist with new hire interviewing and review support capabilities and establish plans to improve staff performance.
Deliver employee communications through regularly scheduled group meetings, one on one sessions, and yearly reviews.
Define employee goals and objectives.
Maintain staff schedule to meet appropriate shift coverage.
Task manage resources for complex or high profile installations.
Oversee and drive projects to on-time completion.
Develop positive relationships with all marquis customers.
Provide leadership in resolving/addressing customer issues.
Enforce established policies and procedures.
Establish and enhance operations processes to drive efficiency and lower operational costs
Plan and coordinate maintenance activities. Escorting as required
Develop solution alternatives to work around customer problems.
Understanding of networking and server computer services.
Understanding of wide area circuit delivery.
Proactively assess datacenter facility requirements.
Coordinate and oversee regular testing and preventive maintenance of critical facilities infrastructure.
Solid understanding of critical facilities infrastructure (mechanical, electrical, life safety, security, etc.)
Understanding of building management systems and controls.
Understanding of datacenter best practices (hot-aisle / cold-aisle cabinet placement, service space requirements, power distribution, network cabling, etc.)
Understanding of physical security and access systems.
Responsible for delivering accurate monthly facility capacity metrics.
Enforce and adhere to all facility standards.
24x7 to working evenings and weekends as required overseeing critical maintenance activities, will be on be 'on-call' at all times.
This position can be a Senior Info System Technologist II or a Principal Info System Technologist based on the candidate's qualifications as they relate to the skills, experience and responsibility requirements for the position
Qualifications You Must Have:
Bachelor’s degree in STEM or IT and 6+ years of experience in a technology-based customer support and data center operations environment or directly related Master degree and 4 years of directly related experience, or in lieu of a degree must have additional 8 years of experience
Experience with data storage, NAS, and SAN technologies and solutions
Experience with TCP/IP, switches, firewalls, routers, and their basic operations
Experience using VMWare vCenter, vSphere, and ESX virtual computing methods
Experience with service provider business.
Experience with coordinating projects and programs to ensure that all elements of work meet the quality standards, defined scope, and costs of the organization.
Experience with identifying and resolve technical issues
Experience with ANSI/BICSI 002-2019 and BICSI 009-2019 Data Center Design and Implementation Best Practices and Maintenance Best Practices and TIA – 942 – Data Center Standards
The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance
US Citizenship is required
Qualifications We Value:
Excellent communication skills, verbal and written; must communicate effectively and in a professional manner.
Experience to lead and direct the work of others with or without the benefit of a direct reporting relationship.
Experience handling multiple tasks, manage priorities, and remain professional at all times.
Experience personnel management in a shift-based environment
Knowledge and experience using Cloud technologies
In-depth working experience in Windows Server 2008, 2012, or 2016
CompTIA Security+, or equivalent DoD 8570 certification for IAT Level II
Direct working experience with NISPOM, JAFAN, JSIG, and/or DoD/RMF
Cert – Certified Data Center Specialist (CDCS)
Cert – Certified Data Centre Management Professional (CDCMP
Cert - Cisco Certified Network Associate Data Center (CCNA)
Cert - Certified Cloud Security Professional (CCSP)
Cert - CompTIA Cloud
What We Offer :
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.
Clearance Information: This position requires the eligibility to obtain a security clearance. Non-US citizens may not be eligible to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.