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HEI Hotels Host/Hostess - La Paloma Country Club in Tucson, Arizona

Welcome to one of Arizona’s most beloved resorts: The Westin La Paloma Resort & Spa in Tucson. Our magnificent 250 acre desert resort is nestled in the foothills of Tucson's Santa Catalina Mountains and features 487 rooms and 60,000 square feet of meeting space.

We have exciting employment opportunities to offer in our rooms division, food and beverage and administrative and general departments. There are health and welfare benefits for full-time associates and other offerings for all associates including paid time off, free meals daily in our associate dining room and a discounted travel benefit at any one of 6,000+ Marriott hotels worldwide. Want to learn more about joining our team? Join today!

We value U.S. military experience and invite all qualified military candidates to apply.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.

  • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.

  • Maintain proper set-up of dining room.

  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job related duties as assigned.

  • Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.

  • Ability to remember, recite and promote the variety of menu items.

  • Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.

  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

  • Ability to establish and maintain effective working relationships with associates, customers and patrons.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Requisition ID: 2021-15308

FLSA Status: Non-Exempt

Street: 3800 E SUNRISE DRIVE

Location Description: Welcome to one of Arizona’s most beloved resorts: The Westin La Paloma Resort & Spa in Tucson. Our magnificent 250 acre desert resort is nestled in the foothills of Tucson's Santa Catalina Mountains and features 487 rooms and 60,000 square feet of meeting space.

We have exciting employment opportunities to offer in our rooms division, food and beverage and administrative and general departments. There are health and welfare benefits for full-time associates and other offerings for all associates including paid time off, free meals daily in our associate dining room and a discounted travel benefit at any one of 6,000+ Marriott hotels worldwide. Want to learn more about joining our team? Join today!

We value U.S. military experience and invite all qualified military candidates to apply.

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