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Kforce Automation Field Service Engineer in Tucson, Arizona

Kforce's client, a growing Engineering Company in the Tucson, Arizona (AZ) area is seeking an Automation Field Service Engineer. We are looking for candidates nationwide willing to relocated to the Phoenix, AZ area. A relocation package is provided. We are working directly with the Hiring Manager.Essential Duties:

  • Work with Customers, Project Managers, Engineers, Machine Builders, and other Technicians to solve problems in order to provide the Customer with a good experience and solution

  • Customer interface role in support of automated manufacturing systems

  • Responsible for service and spares quoting and execution

  • Determining warranty vs. service as well as troubleshooting and diagnosis of equipment issues

  • Works independently on issues that may be complex in nature where judgment is required in resolving problems and making routine recommendations

  • Works closely with Software Engineers, Mechanical Design Engineers, Project Managers, Electricians and Machine Builders to achieve customer satisfaction through effective technical solutions satisfying customer requirements while building strong relationships

  • Be an ambassador at the customer's site, providing a quick and efficient repair of the equipment

  • Develops and maintains highest customer satisfaction results and establishes partnerships

  • Provide superior customer service to all internal and external customers

  • Provide customer training when required

  • Remotely troubleshoot, diagnose and resolve service issues

  • Use hand tools to perform setup and alignment of the system and sub-assemblies

  • Repair and/or replace defective components of the system as required

  • Perform I/O checkout during systems integration phase and then at the Customer's site during installation

  • Collaborate with Sales and Applications Engineering team supporting technical proposals

  • Travel up to 50%

  • AS degree or Technical school certificate in Electrical Engineering or equivalent experience specializing in controls systems design

  • 3-5 years of experience within the industrial automation industry

  • Thorough understanding and interest in robotics, control systems, and machine operation

  • Familiar with hardware components such as motors, grippers, load cells, sensors and lasers

  • Ability to connect via software with such components as VFD's, HMI's, motion controllers, vision systems and robots

  • Successful experience troubleshooting complex equipment

  • Ability to independently complete all specific responsibilities with minimal supervision

  • Proven experience reading electrical schematics and making redlines when required

  • Ability to cross international borders (Passport required)

  • Experience and demonstrable success working with automation equipment utilizing effective troubleshooting and repair of systems to minimize down time

  • Proven leadership qualities including; Good oral and written communication skills, ability to work with internal team as well as customers, and a willingness to take responsibility for key aspects needed for job completion

  • This includes hands-on experience in programming and troubleshooting with current PLC hardware, and programming software

  • Ability to understand and troubleshoot systems and processes

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Years

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