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EY Administrative Manager, Supervising Associate (Tucson) in Tucson, Arizona

Administrative Manager, Supervising Associate (Tucson)

Core Business Services

Requisition # TUC00015

Post Date Feb 19, 2021

Join our Enterprise Support Services team and you’ll be an integral part of our business enablement functions that keeps our organization running strong. You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Administrative Manager, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.

The Opportunity

You’ll implement administrative strategic plans as well as maintain performance measurements for a customer base of 650-1500 people. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. This dynamic position will lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching, and performance management to achieve optimal performance. You’ll be part of a high performing, diverse and inclusive team sharing best practices.

Your Key Responsibilities

  • Manages, counsels and negotiates assignments for approximately 30 executive assistants based on client need and resources

  • Solicits on going feedback from customers to evaluate and coach executive assistants on their performance

  • Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables

  • Demonstrates proactive business development by initiating discussions with existing internal customers on possible additional work and satisfaction with current support

  • Coordinates and assists with budget planning and is responsible for operating within approved budget

  • Meets or exceeds the needs of our internal customers by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value

  • Creates a teaming and knowledge transfer culture

  • Participates on national projects

  • Collaborates across locations and teams to promote seamless service to customers

Skills and Attributes for Success

  • Ability to work with all levels within the firm and build solid relationships with internal groups

  • Exercises influence at many levels of the organization

  • Proactively identify and address project risks and opportunities

  • Can identify alternative solutions when necessary

  • Excellent communications skills, attention to detail and strong organizational skills

  • Project management experience

  • Ability to instill confidence and provide leadership in managing people

To qualify for the role, you must have

  • Bachelors degree in a related discipline, or equivalent work experience required

  • 6-8 plus years of experience

  • 3 plus years of experience managing people

  • Proficiency in MS Word, Excel, PowerPoint, Skype and Outlook

Ideally, you’ll also have

  • Proficiency in automated calendar management tools (e.g. Outlook) and various IOS and Android mobile devices

  • Proficiency in MS SharePoint

What we look for

We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective will thrive in this environment. An effective communicator, you’ll be a confident team player that collaborates with people from diverse teams.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, as of January 1, 2021 we offer a flexible vacation plan plus 19 observed holidays, and a range of programs and benefits designed to support your physical, financial and social well-being.Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. Apply now.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.