Walgreens Pharmacy Technician, TOL Fulfillment Center in TOLLESON, Arizona
Please note: This position is part-time hours only.
In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Run automated machinery required to pre-sort and package medications in support of the fulfillment site. Duties may vary based on assigned department.
Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an ordlerly work area.
Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
Must obtain active technician license or certification within the first 90 days, and maintain an active techncian license or certification.
An Equal Opportunity Employer, including disability/veterans
Walgreens (www.walgreens.com) is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and wellbeing of every community in America. Operating more than 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 8 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with platforms bringing together physical and digital, supported by the latest technology to deliver high-quality products and services in local communities nationwide.
Job ID: 611913BR
Title: Pharmacy Technician, TOL Fulfillment Center
Company Indicator: Walgreens
Job Function: Supply Chain/Distribution
Full Store Address: 120 N 83RD AVE,STE B,TOLLESON,AZ 85353
Full District Office Address: 120 N 83RD AVE,STE B,TOLLESON,AZ,85353-02324-01312-M
External Basic Qualifications:
High School Diploma or GED.
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
Willing and able to carry up to 50 pounds with or without reasonable accommodation.
Willing and able to work a flexible shift.
At least one year of pharmacy technician experience in a retail, fullfillment or call center environment.
Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
Required certification/registration as a Pharmacy Technician by state as granted by the state Board of Pharmacy or nationally recognized certification agency.
Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).