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Aerotek Remote Customer Support Trainer in Tempe, Arizona

Description:

  • Deliver, And Constantly Update And Improve On New Hire And Refresher Training Using LMS Tools

  • Be The "Face Of Support Ops" For New Hires

  • Proactively Identify Gaps In Training Within Support Ops And Institute Targeted Interventions To Drive Increased Efficiency And Quality

  • Cross-Skill Teams To Better Enable Support Ops Leaders To Flex Teams To Handle Spikes In Demand Or Special Projects

  • Leverage Your Knowledge Of Processes Across The Support Ops Organization To Suggest Improvements To Processes And Help Managers Implement Them

  • Use Strong Communication Skills And Relationship-Building In Live, Recorded, And Online Training Materials

  • Develop Deep Expertise In How Our Processes, Systems, And Resources Work

  • Work In Lock-Step With Instructional Designers And Other Trainers To Divide And Conquer Work

Additional Skills & Qualifications:

  • Bachelor's Degree Preferred

  • Minimum 2 Years Of Experience In Training Or Education

  • Expert Communication And Interpersonal Skills

  • Ability To Maintain A High Level Of Professional Maturity

Experience Level:

Expert Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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