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Advertising Checking Bureau, Inc. Kia Correspondent in Tempe, Arizona

Kia Correspondent

Location:Tempe, AZ

Exempt/Non-Exempt:Non-Exempt

Benefits:Medical, Dental, Vision, Life Insurance, 401(k)

Employment Type:Full Time

Department:PSG

Description:

Our customer service team members are responsible for providing outstanding customer service to clients and customers via telephone and email; and processing claims by comparing them to client requirements. We ensure compliance with client program specifications and ACB policies and procedures.

Duties:

  • Research and resolve client inquires and communications to ensure clients receive timely, efficient and accurate service.

  • Audit advertising and incentive claims.

  • Provide suggestions to improve area operations, efficiency and service.

Qualifications:

  • High School Diploma or equivalent certificate.

  • Intermediate PC knowledge, including Microsoft Office products: Outlook, Word and Excel.

  • A minimum of 3 year’s work experience is desired.

  • Previous experience in a customer service or clerical production environment is preferred.

  • Strong organizational and time management skills are needed to manage multiple tasks/priorities.

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