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Sonora Quest Dispatcher - 10805 in Tempe, Arizona

This job was posted by : For more information, please see: City:



Start Time:

n8:00 amn


FTE Status:

n(FA) 1.0 - 40 Hoursn


End Time:

n4:30 pmn


Scheduled Days:

nMonday, Tuesday, Wednesday, Thursday, Fridayn


Required to Work:

nN/A - Weekdays onlyn


n Let's Build Your Career, Together!

Our Dispatch team understands their vital role in getting laboratory results to our community. Are you looking for a long term career? Are you looking for career growth? Join one of the Most Admired Companies in Arizona!

What does a Dispatcher at Sonora Quest do?n

• Our dispatchers are the link between our customers and our couriers: answering incoming phone calls from our clients and from our drivers on the road.

• Cultivates strong relationships with drivers and customers.

• Records and dispatches all requests for pickups and deliveries; locally and statewide

• Responds to questions and resolves service issues

• Enters all pickup and delivery information into computerized dispatch system

• Sorts and distributes, interoffice mail, and supplies.

Who you ARE:n

• You are professional and reliable. You understand that good attendance is a must for your team members and patients. You know you make a difference by showing up on time every day to work.

• You are a map and navigation guru and know the Phoenix Valley really well-if you do not know where something is, you certainly know how to find the best route to get to it!

• You enjoy problem solving and are good at coordinating tasks.

• Communication is your thing. You are an extrovert and LOVE talking to people.

• You are flexible, adaptable, and willing to learn.

• You are comfortable with following company policy and procedures at all times.

• Integrity is one of the first words someone would use to describe you!

Who you are NOT:n

• Uncomfortable with having to make quick decisions.

• You do not like talking on the phone.

• You have a hard time giving directions and have difficulty navigating a map.

• You do not like a busy, fast pace work environment.

• Uncomfortable with set schedules and showing up to work on time.

• Easily overwhelmed.

• You are not comfortable working with computers or typing information.

• More focused on office politics and gossip than patient care.

If you are interested in joining our team, you must have:n

• Outstanding communication skills.

• An OBSESSION with providing excellent customer service and understanding the amazing possibilities of good collaboration and teamwork.

• Excellent typing skills and can navigate computer software.

Ideally, you also have (but it is OK if you don't):n

• Prior medical or laboratory experience (knowing medical or lab terminology is a big plus)

• Experience with multi/stop dispatching/routing

• High School Diploma

Join our team and let's get started on your future today!