Job Information
Randstad Customer Service Representative in Tempe, Arizona
Customer Service Representative
job details:
location:Tempe, AZ
salary:$16 - $17 per hour
date posted:Wednesday, January 13, 2021
experience:Experienced
job type:Temp to Perm
reference:AB_3547748
job description
Customer Service Representative
Randstad is seeking candidates for the Chandler/Tempe, AZ area. Are you a motivated individual who is tech savvy and highly trainable? If so, please apply. Position is on-site and does NOT offer remote opportunities. Must be flexible to either work in Chandler or Tempe and meet/exceed performance expectations.
Responsibilities
Will be reviewing ATM DEBIT CARD CLAIMS
Production-oriented role with production goals and requirements
Will work out of a queue and will be required to clear it by end of day
Will not be receiving inbound calls, will make outbound calls to customers and merchants to follow-up on outstanding questions
Transaction/customer account review
Ability to make sound decisions based on evidence
Call volume is 10-15 outbound calls/day (no inbound)
Skills
Customer Service
Typing Skills
Telephone Etiquette
FRAUD
Education
- High School (required)
Qualifications
Years of experience: 3 years
Experience level:Experienced
Shift: First
Working hours: 9:30 AM - 6:30 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.