Alliance Defending Freedom Legal Intake Coordinator in Scottsdale, Arizona
Everyone says they want to change the world. We’re looking for people who actually will.
Alliance Defending Freedom is an alliance-building legal organization that advocates for the right of people to freely live out their faith. Please visit www.adflegal.org/about-us/careers to view our Statement of Faith and Doctrinal Distinctives.
Legal Intake Coordinator
Alliance Defending Freedom is looking for a highly talented Legal Intake Coordinator to join us in our Scottsdale, AZ office. As the Legal Intake Coordinator, you are a vital part of the U.S. Legal Advocacy team. In this role, you will report to the Legal Intake Manager and are responsible for processing incoming legal inquiries. Such a task requires the ability to discern if a situation falls within our mission and if so, which area. You must also be able to interview a contact to develop as summary, collect relevant documentation, determine the level of assistance needed and finally, either review the matter with our attorneys or decline assistance.
Your Essential Responsibilities:
In this position, you will:
Create and maintain electronic database files for Legal Intake contacts
Receive inbound and make outbound legal intake calls/emails (i.e request for legal advice/assistance or general legal questions)
Respond promptly to all Legal Intake inquiries
Perform factual development of legal inquiry
Document all communications with potential clients
Assess whether a request for assistance is within the scope of requests that an ADF attorney must review
If the request is in scope, collect relevant documents
Summarize relevant legal facts for attorney review of a legal inquiry
Review legal intake matters with attorneys
Act as the liaison between legal intake contact and attorney
Decline legal advice or assistance if the request is out of scope or as directed by attorney
Prepare conflict checks for attorney review
Refer matters to Allied Attorneys
Other Responsibilities (Non-Essential):
- You will be asked to perform related duties or special projects as assigned.
Skills you need to succeed:
Extensive experience interacting with the public, especially over the telephone
Ability to listen, process what is heard and apply analytical thinking to what approach(es) to take
Ability to take control of the conversation to effectively assess the relevant facts
Excellent verbal and written skills
Strong discernment and decision-making skills
Ability to re-prioritize tasks with regular interruptions.
Strong skills in Microsoft Office and familiarity with electronic databases
Strong attention to detail
Familiarity with legal terms and basic legal research (preferred but not required)Ability to professionally handle and maintain confidentiality of all communications
Ability to remain personally detached and objective, yet empathetic
Excellent interpersonal skills, team player
Maturity needed to discuss and deal with sensitive topics
Thrive in semi-regular fast-paced environment due to occasional urgent matters that require immediate attention
Occasional need to work overtime when necessary and approved (rare)
Ability to initiate, work, and motivate within a team or independently
Strong administrative skills
Ability and willingness to learn and apply software applications.
Education and/or experience:
High school Diploma
Prior work experience
Willingness to learn
ARE YOU LOOKING FOR AN ORGANIZATION WITH A COMPETITIVE
COMPENSATION AND BENEFITS PACKAGE, TOO?
We have it! Alliance Defending Freedom offers team members a competitive compensation and benefits package that includes major medical insurance, dental care, medical and dependent care reimbursement, paid disability, long-term care insurance, and life insurance. We also offer a 401(k) plan with a generous company match. Work and life balance is important to the well-being of our team members. You will receive paid time off (PTO) that starts accruing from your hire date and 11 paid holidays per year.