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Kelly Services Customer Care Specialist in Scottsdale, Arizona

Job searching is a lot better with someone in your corner. Hi—enter us, and this job! Kelly ® is seeking a customer care specialist to work at a dynamic manufacturing company located in Scottsdale, AZ. Sound like something you’re interested in? We’ll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick).

PRIMARY RESPONSIBILITIES

  • Manage customer orders and shipments closely to meet and exceed customer expectations for quality service and delivery

  • Respond to distributor and end user inquiries regarding product selection, pricing, and deliveries

  • Act as a liaison between the customer and Internal team members to ensure all customer expectations are communicated, understood and met throughout the organization

  • Act as the first line of communication to customers as needed with strong and professional written and verbal communication

REQUIREMENTS

  • Associates degree preferred

  • 3+ years of customer service experience

  • Ability to work in a fast-paced environment, independently, and within a team

  • Passion for helping people with the ability to remain calm (no matter what the circumstance)

  • Computer competency – including MS Office products (MS Word, Excel) and web-based tools

PREFERRED

  • Passion for delivering a Customer Experience better than anyone

  • Bachelor’s degree

  • Inside Sales experience

  • Manufacturing industry experience

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a customer care specialist today!

Why Kelly ® ?

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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