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Randstad Contact Center Specialist I in Scottsdale, Arizona

Contact Center Specialist I

job details:

  • location:Scottsdale, AZ

  • salary:$18 per hour

  • date posted:Wednesday, January 13, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:S_876817

  • questions:heather.mcnally@randstadusa.com999/999-9999

job description

Contact Center Specialist I

Our client, has an exciting long term contract position available.

Responsibilities:

Developing knowledge of retirement plan products and services, the overall financial markets, and the related legal, tax, and regulatory issues in order to respond accurately and thoroughly to client inquiries.

Working hours: 8:30 AM - 6:00 PM

Skills:

Ability to relate, empathize and quickly build rapport with participants.

Effective listening and proving skills to identify cures, understand needs and provide relevant solutions.

Interest in the financial services industry and a desire to help participants reach their financial goals through the highest standards of ethics and integrity.

Working knowledge of computer and related software applications/ability to learn.

Excellent verbal/written communication skills.

Demonstrated sound judgment and analytical skills.

Ability to multitask in a highly visible, fast-paced, team-oriented environment.

Ability to work effectively with others as a member of a team.

Education:

Bachelors

Experience:

Entry Level

Qualifications:

An undergraduate degree is preferred, or equivalent experience. HS Diploma or GED required.

One year related business experience.

This is a long term contract with potential to turn permanent!

Additional Details:

Paid training provided

Pay Rate: $18/hr

Randstad offers medical, dental vision benefits as well as a 401k

Training hours are:

Monday-Friday 8:30am-5pm

Working hours are:

Monday ? Friday 9:30am ? 6:00pm

Please note - Normally based in Scottsdale, AZ, this position is temporarily remote due to Covid and expected to return to the office in the future. Open to local applicants only. Will require you to have high speed internet access at home (all hardware equipment provided).

Note: Not offering visa sponsorship for this position. Additionally, employment is contingent on an employer background check and drug testing.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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