HonorHealth Clinical Administrative Coordinator M2 Adult Medical Neuro with Complex Care - Thompson Peak Medical Center in SCOTTSDALE, Arizona
HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses five acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation and community services with approximately 12,300 employees, 3,700 affiliated physicians and 3,100 volunteers.
HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.
Job SummaryThe Clinical Administrative Coordinator Performs a variety administrative/clerical duties for the nursing department. Assists management and staff as the initial and ongoing departmental communication liaison via telephone, email, correspondence, fax and in person to a wide variety of external and internal customers by exhibiting superior professional communication skills. Demonstrates good judgment and ability to effectively handle large amounts of information in a detailed and timely manner, including confidential patient information, creating daily staffing schedules, answering department phone calls and call lights. Uses computer skills to complete data entry, data collection and provide data analysis/troubleshooting. Demonstrates superior organizational and multi-tasking skills and the ability to develop reports and presentations.
Maintains statistics for the management team by completing data entry, research, compiling and organizing data into spreadsheets, producing reports and creating presentations to support departmental data analyses. Ensures departmental resources are being utilized in an efficient manner. Provides diverse administrative/clerical support to ensure well-organized daily operations of the nursing department, which consists of mail management, faxing, typing, answering department phones, management of supplies and monitoring equipment maintenance.
Provides customer service by addressing or redirecting questions or concerns from patients, families, caregivers or health care team members. Serves as point of contact for the department. Assist by answering call lights and facilitating assistance for patient requests.
Oversees the coordination of special projects within the department and performs administrative duties as requested by department Director; such as staff schedules, monitors attendance/tardiness of staff, provide tutorial assistance in proper time clock management, monitors and maintains updated licensure/education/certification information, coordination of area, or data entry for quality measures. Review/edit timecards, notify Leadership of timecard revisions, monitors attendance/tardiness of staff.
Performs other duties as assigned.
EducationHigh School Diploma or GED RequiredExperience2 years of office coordination or healthcare related experience Required