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Randstad US Client Relations Associate in scottsdale, Arizona

Client Relations Associate

job details:

  • location:Scottsdale, AZ (remote)

  • salary:$20 - $23 per hour

  • date posted:Tuesday, September 14, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:AB_3750706

  • questions:samantha.ryan@randstadusa.com480-713-5718

job description

Client Relations Associate

Are you looking for the next steps in your career? Take that first one by applying to be a Client Relations Associate. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in a call center environment or customer service role.

Responsibilities

  • Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues.

  • Follows standardized processes to complete monetary and administrative transactions.

  • Documents and reports client feedback for process improvement efforts.

  • Uses consultative approach to position products and services to clients.

  • Develops basic knowledge of funds, products, and services, and of the overall Financial Services industry.

  • Participates in special projects and performs other duties as assigned

Skills

  • Customer Service (1 year of experience is preferred)

  • Customer Relations

  • Call Center

  • Customer support

  • Microsoft Office

  • Call Center Support

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8:30 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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