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HonorHealth Cardiac Device Specialist - Medical Group - EP in SCOTTSDALE, Arizona


HonorHealth is looking for an experienced Cardiac Device Specialist to support the Cardiac Electrophysiology (EP) Practice located at E. Osborn Rd & N. Drinkwater Blvd. There are 21 staff members that support the patients seen in this office. the team uses a team approach in providing the best patient care but at the same time members work independently. Highlights include compassionate, supportive, and well trained staff members and flexible scheduling which creates a good working environment. The ideal candidate must have at least 2 years of Cardiac Device experience, a HS diploma/GED, current BLS as well as being a trained medical assistant (CMA, RA or MA). Good judgement skills, strong communication, organized, reliable and being a self-starter and self-motivated are all skills that would be value added to the position. CIED Device management experience is required. The hours for this position are Monday - Friday; 7:30a to 4:30p with limited travel to Prescott Valley twice per month.

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses five acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation and community services with approximately 12,300 employees, 3,700 affiliated physicians and 3,100 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.


Job SummaryThe Cardiac Device Specialist team member provides comprehensive care based on the principles of growth and development across the life span of patients served in his/her independent unit in Cardiac Electrophysiology, Rhythm Management. Provision of care is given as described in the HonorHealth Patient Care Policies and service or unit-specific Department Operating Policies. Support for Cardiac Implantable Electronic Devices (CIED) management will be done under the direction of a Device RN Manager or Provider & the Practice Manager. A team member has educational and clinical experience of electrophysiology, anatomy, physiology, procedures, and CIED function. Demonstrates competency necessary to perform remote monitoring and in office evaluation of CIEDs including wearable devices. Must possess skills in interpretation of ECG, measured data, arrhythmia burden, diagnostics, Intracardiac Electrograms (IEGM), and heart failure diagnostics. Effectively communicate with the EP provider regarding patient's condition, device abnormalities, and arrhythmias detected. Perform post-operative wound evaluations, device evaluation and patient education, and having the judgment to direct to the EP Providers, when appropriate. Is knowledgeable of peri-operative and MRI CIED management. Be knowledgeable of current advisories/recalls and the recommended procedures/follow up for each. Will be responsible for managing patient's data in manufacturer remote monitoring websites, analysis and management of transmission, entering in the electronic medical record (EMR), maintain the data integrity with the system. Serves as a resource to other departments, and the supervisor.

  • Perform device in office evaluations, pacing and sensing thresholds, analysis, interpretation of IEGM’s, troubleshooting, and programming of manufacturers’ CIEDs (Abbott (formally St. Jude medical), Medtronic, Boston Scientific, Sorin, and Biotronik) by using specific manufacturers’ proprietary programmers, according to protocol and good clinical practice.

  • Responsible for remote monitoring alerts daily, and using protocols and good clinical judgement, determines proper notification and follow-up based on established criteria.

  • Process and document remote transmissions according to protocol. Ensure schedule follow up is appropriate.

Report abnormalities to EP provider in a timely manner.

Notify patients of abnormal results and secure appropriate follow up.

Reports to Device Lead Technician, when the interpretation is out of the scope of expertise.

Knowledgeable in CIED function, inclusive to St. Jude, Medtronic, Boston Scientific, Sorin, and Biotronik.

Reports to Device Nurse Manager, or the EP Provider when the interpretation is out of the scope of expertise.

  • Triage patient calls relating to device questions/problems. Communicate with EP provider

  • Submit appropriate billing codes for device evaluations

  • Communicate advisory information to patients including necessary follow-up, alerts under the advice of the EP physician

  • Travel to satellite clinics is required


EducationHigh School Diploma or GED RequiredExperience2 years Cardiac device management in-office evaluations and remote monitoring. Required Licenses and Certifications Certified or Registered Medical Assistant


Completion of a Medical Assistant

program that meets the BOMEX training guidelines


Completion of a United States Armed Forces medical services training program


Meet necessary guidelines as described in Arizona Board of Medical Examiners Administrative Code,

Title 4, Chapter 16, Article 4, Section R4-

16-401, paragraphs A and B prior to start



A minimum of 2 years of experience with CIED Industry Experience


Basic Life Support (BLS) Current and valid certification Required