AAA Northern California, Nevada & Utah Autoglass Technician Support Associate in Scottsdale, Arizona
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Great opportunity to learn about auto glass repair!
Why Work With Us:
Exceptional benefits within 30 days of hire, with employee contribution to Medical/Dental/Vision premiums
401K Matching $1 to $1 up to 6% annually
Opportunity for advancement
15 Paid Days off, some Saturdays and no Sunday work hours
Free AAA Membership and numerous employee discounts
Assist technicians with auto glass repair/replacement and transport materials between locations in the Metro Phoenix area using a company car.
Performs needed clerical or administrative duties to support accurate record keeping and secure storage of documents within the location ,Receive parts and process returns
Create, modify and finalize repair orders in the shop management system to act as a backup when Services Advisors are not available
Answer phones when necessary
Assist with invoicing and processing payments when necessary
Other duties as assigned by manager
Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity
Effective organization, interpersonal and negotiation skills
Ability to work scheduled hours as necessitated by business need
Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email
Member service focus
Education & Experience/ Licenses & Certifications
High School diploma or equivalent certification (GED)
Two years’ experience in retail/sales/service industry required
Valid driver license and acceptable driving record
Work Environment/Physical Requirements
Ability to lift and or carry up to 75lbs
Sitting, standing, bending, kneeling, pushing, reaching, lifting
Innovation. It’s what motivates and drives our 4,200 Team Members as the key to enhance Member value, employee satisfaction, and our future success. We have a 117-year history of service, creating Members for life. We generate $4 Billion in annual sales and serve nearly 6 million Members across 7 states. A3 is our Innovation Lab, where we have launched GIG Car Share, GoMentum Station, AAA CarConnect, AAA House Manager, and the first Autonomous Shuttle. If innovation and purpose are what you’re looking for, journey forward with us.