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AAA Northern California, Nevada & Utah Autoglass Technician Support Associate in Scottsdale, Arizona

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Great opportunity to learn about auto glass repair!

Why Work With Us:

  • Exceptional benefits within 30 days of hire, with employee contribution to Medical/Dental/Vision premiums

  • 401K Matching $1 to $1 up to 6% annually

  • Opportunity for advancement

  • 15 Paid Days off, some Saturdays and no Sunday work hours

  • Free AAA Membership and numerous employee discounts

Responsibilities:

  • Assist technicians with auto glass repair/replacement and transport materials between locations in the Metro Phoenix area using a company car.

  • Performs needed clerical or administrative duties to support accurate record keeping and secure storage of documents within the location ,Receive parts and process returns

  • Create, modify and finalize repair orders in the shop management system to act as a backup when Services Advisors are not available

  • Answer phones when necessary

  • Assist with invoicing and processing payments when necessary

  • Other duties as assigned by manager

Knowledge/Skills/Abilities

  • Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity

  • Effective organization, interpersonal and negotiation skills

  • Ability to work scheduled hours as necessitated by business need

  • Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email

  • Member service focus

Education & Experience/ Licenses & Certifications

  • High School diploma or equivalent certification (GED)

  • Two years’ experience in retail/sales/service industry required

  • Valid driver license and acceptable driving record

Work Environment/Physical Requirements

  • Ability to lift and or carry up to 75lbs

  • Sitting, standing, bending, kneeling, pushing, reaching, lifting

#MCC

Innovation. It’s what motivates and drives our 4,200 Team Members as the key to enhance Member value, employee satisfaction, and our future success. We have a 117-year history of service, creating Members for life. We generate $4 Billion in annual sales and serve nearly 6 million Members across 7 states. A3 is our Innovation Lab, where we have launched GIG Car Share, GoMentum Station, AAA CarConnect, AAA House Manager, and the first Autonomous Shuttle. If innovation and purpose are what you’re looking for, journey forward with us.

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