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Fairmont Assistant Housekeeping Manager in Scottsdale, Arizona

Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Assistant Manager, your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.

What is in it for you:

  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family

  • On-site employee cafeteria

  • Learning programs through our Academies designed to sharpen your skills

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is your limit!

What you will be doing:

  • Consistently offer professional, friendly and engaging service

  • Lead and manage the day-to-day operation of the department and ensure service standards are followed

  • Address guest concerns and react quickly, logging and notifying proper departments as required

  • Conduct regularly scheduled departmental meetings

  • Manage the departmental budget in a fiscally responsible manner

  • Oversee the recruitment and training of all Housekeeping Colleagues

  • Balance operational, administrative and Colleague needs

  • Follow departmental policies and procedures

  • Report necessary maintenance items

  • Follow all safety and sanitation policies

  • New Hire Orientation for Housekeeping Employees within scope of responsibilities

  • Training materials to reflect current departmental, Hotel, AAA and Forbes standards.

  • Team Building and Reward programs.

  • Completes frequent room inspections and performance audits to enhance and improve cleanliness scores.

  • Track room attendance and supervisor performance to have consistency in cleanliness.

  • Develop training program and schedules for positions with scope of responsibility and works closely with Housekeeping Managers

  • Provide comprehensive training and re-training of Room attendants

  • To assist with VIP inspections when needed

  • Performs other and all duties as assigned by the DOH

  • Other duties as assigned

Your experience and skills include:

  • Adhere to Fairmont Scottsdale Princess Grooming Guidelines

  • Previous leadership experience required

  • Computer literate in Microsoft Window applications preferred

  • Excellent communication and organizational skills

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work cohesively as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  • Ability to work flexible hours.

Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS

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