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USAA Technology Business Analyst I in San Antonio, Texas

Purpose of Job

We are currently seeking a talented Technology Business Analyst I to work in our San Antonio Convent Street office.

Develops and provides financial information and analysis to drive the decision-making process and support business operations for their department. Skills critical to this job include financial acumen, budgeting, forecasting and leadership. In depth technology understanding or background is not required for this job; however, the financial analysis that is done is related to technology hardware, technology software, and labor expenses for technology resources. This person will be expected to become a subject matter expert on the financials for a specific department. Purchase order and invoice handling as well as resource forecasting are skills that may also be utilized in this role.

Job Requirements


USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.


Our most important qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 12 million members who rely on us every day.

We are over 5,000 employees strong, a passionately supportive and collaborative team built on agile principles. We've been a top-two Computerworld 100 Best Places to Work in IT five years in a row and were recently named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine.

See what it's like to work for a company where your passion meets our purpose:

USAA Information Technology: A Realistic Preview

  • Applies functional knowledge to analyze weekly/monthly financials, forecast trends, and coordinates corrections in cooperation with CFO

  • Participates in the budget and pricing exercise to provide CFO an accurate and complete budget for the upcoming year in accordance with CFO and corporate timelines

  • Generates weekly, monthly, and Ad Hoc financial reports and detailed analysis to include: accruals, interfaces and journal entries.

  • Tracks, reports and reconciles invoices

  • Provides training to new managers and may interact with all levels of Executive Management

  • Assists with regular workforce tracking and reporting, to include OneSource position maintenance, 3P tracking, Agile team analysis, and forecasting

  • Handles all financial and workforce related activities related to department and unit changes (re-orgs, unit changes, etc.)

Minimum Requirements

  • Bachelor's degree required.

  • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

  • 4 or more years of related experience to include experience with expense budgeting and forecasting practices


  • Current experience as a USAA contractor

  • Familiar with Bank Business Capabilities & Outcomes (BCO) Reporting

  • Knowledge of Tableau reporting

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.