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Graham County Help Desk Clerk I in Safford, Arizona

This job was posted by : For more information, please see: Provides technical assistance to Help Desk inquiries, either by phone, email or in person; installs or assists service personnel with the installation of hardware and peripheral system components; modifies, troubleshoots, and accomplishes minor repairs of network hardware and software components, including hard drives, monitors, keyboards, printers, and other peripheral equipment; loads specified software packages such as operating systems, word processing, spreadsheets or other programs; replaces defective or inadequate software packages; recommends or performs minor remedial actions to correct problems, based on knowledge of system operation; refers major hardware problems to service personnel for correction; instructs users with regard to the use of equipment, software and manuals; assists in the installation and maintenance of Wide Area Network connectivity throughout the County; performs related work as required or assigned.