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Yavapai County Admin. Receptionist - Adult Probation (Prescott) in Prescott, Arizona

This job was posted by : For more information, please see: MAJOR DUTIES, RESPONSIBILITIES:Answers multiple line phone system, provides front office customer service, responds to public and other agency inquiries.Navigates through and retrieves information from computer databases, some basic data entry required.Receives, sorts, files and retrieves forms, mail, or other types of documents.Operates various office equipment e.g., computer, copy machine, etc.Performs specific functions and/or duties relative to division or office assignment.Answers questions concerning departmental procedures.Orders office supplies, verifies accuracy of packing slips.Performs other job related functions or duties as assigned.Expectations:To develop and maintain effective customer service relations with the public, co-workers and external agencies.To develop and maintain knowledge of departmental clerical and office procedures, including the various internal programs.To develop an understanding of departmental polices and procedures and answer questions internally and externally as appropriate.To develop ability to operate and utilize a computer database, including some data entry.To develop ability to multi-task and prioritize autonomously.To develop some understanding of legal terminology and processes as it pertains to the function of probation.Support the department's Mission Statement and Values.