Aston Carter Work From Home Reservation Agent - NO CLIENT INTERVIEW!! in Phoenix, Arizona
ENTRY LEVEL - Customer Service Rep - WORK FROM HOME!!Entry Level Customer Service Rep - Work From Home!! Description:
Answer incoming calls from prospective guests and travel agents.
Provides customer service by responding to reservation requests and customer inquiries/requests.
Responsible for handling a variety of call types and situations with the emphasis on Customer Service and sales.
Provide quality customer service and complete hotel booking process
Entry Level Customer Service Rep Job Requirements:
Must have high speed internet (Cox/Century Link)
Possess fluency in English. Demonstrate good verbal communication and interpersonal skills.
Work flexible shifts that may include evenings, weekends, and public holidays.
Must be able to hit or exceed goals pertaining to conversion rate, attendance, talk-time, quality.
Previous customer service experience preferred
Must be computer literate and able to type at least 25 words per minute
Entry Level Customer Service Rep Shifts: (Must be willing to work any 8 hour shift between these hours!)
AM Shift: 4:00am - 4:30pm (Sun-Sat)
MID Shift: 8:30am - 8:30pm (Sun-Sat)
PM Shift: 12:30pm - Midnight (Sun- Sat)
Must live in Arizona
NO CALL CENTER EXPERIENCE REQUIRED!!
About Aston Carter:
Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.