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U-Haul U-Box Shipping Account Representative in Phoenix, Arizona


2727 N Central Ave, Phoenix, Arizona 85004 United States of America

U-Box Shipping is seeking career-minded, growth-oriented individuals to make a real impact on our daily operations as a U-Box Shipping Account Representative. Under the direction of the Shipping Operations Manager, this position manages the full process of tracking and tracing customer shipments being hauled by our transportation companies.

Duties Include:

  • Interacting with field personnel via phone and email

  • Requesting and updating pickup and delivery ETAs from our carriers

  • Managing each assigned carrier account’s shipments from pickup to delivery

  • Answering all incoming calls

  • Updating all necessary systems as needed


  • Excellent verbal and written communication skills

  • Basic computer skills, including Microsoft Word

  • Knowledge with Excel a plus

  • Ability to multi-task and adapt quickly

  • Detail oriented and organized

  • Confident and independent in decision making

  • Great attitude and true professionalism

PLEASE NOTE: Shift includes a rotating Saturday shift every 8-12 weeks


  • Health insurance/benefits (including medical, dental & vision)

  • Subsidized gym membership (including paid fitness classes)

  • Life insurance

  • Stock options

  • Business and travel insurance

  • MetLaw Legal program

  • MetLife auto and home insurance

  • Discounts on Apple products, cell phone plans, hotels and more

  • Commuter benefits program

  • 401k options

  • Paid holidays, vacation and sick days

  • In-house cafe featuring options for all diets

  • 24-hour physician available for kids

  • Community volunteer opportunities

AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.