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Wells Fargo Tech Bus Services Sr Associate in Phoenix, Arizona

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

Tech Bus Services Sr Associate

As part of the Enterprise Application Services (EAS), Continual Service Improvement (CSI) Service Management organization this role will have the responsibility for a wide range of activities focused on software asset portfolio management. This position will be responsible for the daily and strategic management and control of the middleware software asset portfolio in order to optimize and rationalize software offerings. This position will collaborate with the Enterprise Application Services Middleware Engineering partners, Enterprise Technology Asset Management and software owners/technical SMEs to track, maintain, and coordinate the software asset portfolio offerings. Position will be accountable for the maintenance of all Technology Standards Center records ensuring the accuracy and completeness of software assets to facilitate BAU configuration remediation and strategic initiatives.

Key responsibilities of this position include:

  • Oversee a large software asset portfolio and lifecycle ownership

  • Develop and maintain software portfolio reports to evidence alignment to Middleware category strategy

  • Monitor installation trending reports to identify usage changes and support on-going business decisions

  • Product metrics to illustrate the appropriate management of software assets in the Middleware portfolio

  • Lead discussions with key stakeholders to drive portfolio rationalization

  • Custodian of all data relating to software in the portfolio, including: lifecycle, product ownership, usage guidelines, decision updates

  • Build relationships with CTO EAS and enterprise counterparts

Required Qualifications

  • 7+ years of technology experience

  • 7 + years of experience developing or supporting IT Service Management solutions

Desired Qualifications

  • Experience managing multiple medium technology development efforts within a major line of business

  • Ability to influence across all organizational levels, particularly senior management

  • Advanced understanding of IT industry frameworks including ITIL, IT4IT, COBIT

  • IT Infrastructure Library Certification (ITIL)

  • Experience with Agile methodology of project delivery

  • Knowledge and understanding of business intelligence tools

Other Desired Qualifications

  • Knowledge of Wells Fargo Technology Standards Center (TSC) tool

Job Expectations

  • Ability to travel up to 10% of the time

Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC

NC-Charlotte: 200 S Tryon St - Charlotte, NC

NC-Charlotte: 2550 W Tyvola Road - Charlotte, NC

NC-Charlotte: 301 S Tryon St - Charlotte, NC

NC-Charlotte: 401 S Tryon St - Charlotte, NC

NC-Charlotte: 8740 Research Dr - Charlotte, NC

MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN

MN-Minneapolis: 550 South 4th St - Minneapolis, MN

MN-Minneapolis: 600 S 4th St - Minneapolis, MN

MN-Minneapolis: 625 Marquette Ave - Minneapolis, MN

AZ-Chandler: 2600 S Price Rd - Chandler, AZ

AZ-Chandler: 2700 S Price Rd - Chandler, AZ

AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ

NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC

NC-Raleigh: 150 Fayetteville St - Raleigh, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Company: Wells Fargo

Req Number: 5589551-5

Updated: 2021-07-24 01:49:30.428 UTC

Location: Phoenix,AZ