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Veterans Affairs, Veterans Health Administration Supervisory Program Specialist in Phoenix, Arizona


The Phoenix VA Health Care System is currently recruiting for one (1) Supervisory Program Specialist to work in the Education Service department, Phoenix, AZ. The Incumbent serves is responsible for the coordination of employee development, learning resources, clinical training, budgeting, contracting, resource management and academic affiliations.


Duties include but are not limited to the following: Research new management and business practices which may be suitable for adoption by the Service and Facility to improve administrative efficiency, education delivery, and clinical operations in compliance with regulatory organizations and guidelines. Supervise the library work group to ensure library services are responsive to the clinical, research, teaching and administrative needs of the staff and can meet the changing and expanding needs of the Medical Center. Oversee the day to day administrative processes of the unit, ensuring that agency, facility and service policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates. Identify resources required to support varied levels of Service operations and analyzes or evaluates proposed changes in operating procedures and financial impact. Serve as an expert for matters related to data capture and the use of spreadsheets and analytical software to help organize, analyze, and apply these data for managerial and clinical decision-making purposes. Provide administrative management for a wide range of functions and program staff assigned to support professional and technical healthcare providers, HPTs, and employees that are assigned, matrixed, or deployed to the Service. Serve as the budget officer for the Trainee and Affiliate Education Program of more than $10 million dollars under the auspice of the ACOS/E. Formulate, present, execute, and analyze organizational budgets. Participate in developing the annual budget formulation and/or execution process, providing Education leadership consultation and feedback. Provide technical, administrative, and direct/indirect supervisory support to all employees within the Education Service, including the Education Service Administrative office as well as the subordinate Library department. Provide Affiliation Agreements between the academic institution and PVAHCS i.e. all academic training programs, whether it be Medical (UME/GME) affiliations, Dental affiliations, Associated Health affiliations, Nursing affiliations and Department of Defense affiliation agreements, and all supporting documentation. Provide oversight/coordination and for training of responsible person(s) in each care/service line that utilizes residents, fellows, and/or trainees. Provide budget formulation, justification, execution, financial management and financial reporting. Prepare detailed calculations, statistical and narrative justifications, and other pertinent data and documents to support budget requests. Gather information from all units to develop projections of salaries and benefits and other expenses. Collect data for the unit's operating budget, consolidates material into an annual service budget, sets up controls to monitor expenses during the year, and recommends budget adjustments including restructuring budget allocations or work plans to deal with changing situations such as varying costs for equipment parts, or services, and changes in the availability of funds. Manage resource, space, facilities, equipment, and many employee actions for a range of programs with the Service. Implement, train, product selection/procurement, method of usage, complaints/technical resolution, supervision of day-to-day operation for the entire facility Conference/Resource Scheduling program, this is to include and not limited to; all the CBOCs and Midtown locations as well. Serve as the Webmaster for Education Services and maintain the facility Education intranet website (SharePoint Page). - Responsible for ADPAC, VATAS, VISTA, Service Line FCP, IPPS, AES and all COR related duties - Responsible for the adherents, compliance and enforcement of all VHACO and OAA; associated processes, suspense and submissions. -Provide oversight/coordination over Service Line Policies and SOP Annual Health Service Report Annual Residency Report Quarterly Needs and Excess Reports Health Profession Onboarding Standards of Excellence reports ReDPro Audits Monitoring and recording TQCVL Disbursement agreement responsibilities COR and Contracts AES Policies and SOPs Work Schedule: Monday - Friday 8:00 am - 4:30pm

Telework: Available Yes, at the approval of the Service Line

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Specialist/PD13065O

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required


Conditions of Employment


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/18/2020. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS -9 position you must have served 52 weeks at the GS -7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS -7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: coordination of employee development, learning resources, clinical training, budgeting, contracting, resource management and academic affiliations. . OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree; OR Possess 2 full years of progressively higher-level graduate education leading to such a degree. OR Possess a LL.M., if related You will be rated on the following Competencies for this position:

Administration and ManagementDatabase Management SystemsManages Human ResourcesOrganizational AwarenessSelf Esteem Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary and is usually accomplished while the incumbent is comfortably seated at a desk or table. Some walking and standing may occur in the course of a workday in connection with attendance at meetings and conferences, or while researching assignments. Items carried typically are light objects such as, briefcases, notebooks, and reports. Lifting of moderately heavy objects is not normally required. No special physical effort is required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at


A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional Information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.