Robert Half International Servicing Operations Specialist in Phoenix, Arizona
The Servicing Operations Specialist is part of the Servicing department which focuses on supporting the business as well as our customers. This team assists with day to day Operations processing, reporting, administrative tasks, and projects. The ideal candidate must be a self-starter, strong attention to detail, verbal communication, analytical and problem-solving skills..
What You'll Do:
• Execute back-office processes (e.g. Due Date Changes, Bankruptcy, Hardships, Payment Representment Suppression and more)
• Provide excellent customer service to all customer interactions
• Support all companywide products and new operational initiatives, including contributing to the development of their defined processes and procedures
• Review and process customer correspondence critical to the business • Accurate review, processing and decisions related to critical programs in multiple systems (e.g. Upgrade Card, Hardship, and SCRA)
What You're Good At:
• Bring a flexible mindset – as a start-up, we are growing quickly and you may need to adapt to changing policies and procedures while maintaining high-quality work output
• Positive attitude and willingness to work with teammates on accomplishing tasks and responsibilities on an ongoing basis
• Excellent time management and work prioritization skills
• Capable of completing assigned tasks with careful attention to detail
• Ability to thrive in a fast-paced and changing environment with ease and with minimal supervision
• Strong verbal and written communication skills(Internal)
• Proven track record of meeting and exceeding production and quality expectations Our office space exceeds OSHA and CDC guidelines for workspaces amidst COVID-19.
Banking Industry, Banking Credit Analysis, Banking Operation, Banking Products, Banking Services, Consumer Banking, Consumer Lending, Credit Card Industry, Call Center, Call Center Metrics, Call Center, Call Center Metrics, Fast Paced Call Center, High Volume Call Center
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $16.44 - $19.03 / Hourly
Location: Phoenix, AZ
Date Posted: February 22, 2021
Employment Type: Temporary
Job Reference: 00210-0011714029
Staffing Area: Office u0026 Administrative