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Kforce Service Desk Analyst in Phoenix, Arizona

Kforce has a client who is seeking a Service Desk Analyst to join their team in Phoenix AZ. Summary:This position will be under general supervision and set up in a teleworking environment upon completion of training. The candidate will be responsible for providing level one telephone support by responding to incoming calls and or self-service tickets from general and password phone queues and self-service portal regarding state-issued and personal desktop computers, laptops, tablets, smartphones, thin clients, all peripherals, printers, telephone services, cellular services, standard agency desktop applications (Microsoft Office Suite, Gmail, Google Calendaring, Google Hangouts Chat and Meets, Chrome, Internet Explorer, VMWare Horizon, Cisco VPN, Azure, mainframe emulators, etc.) for the agency. * Windows 10 experience required * Gmail, Google Calendar, Hangouts Chat experience required * Microsoft Office Products experience required * Candidates qualifying for this position will have similar experience along with the skills and abilities to perform the duties mentioned * Any relevant education and/or training will be considered a plus Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours