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Zurich NA RCIS Precision Ag Specialist in Phoenix, Arizona

RCIS Precision Ag Specialist


Job Summary

RCIS is currently looking for a Precision Ag Specialist to join our Crop team. This individual can work from an RCIS office location or remote with travel to all areas of the RCIS market to support precision farming services.

Our Precision Ag Specialist will handle industry-leading technology providing agents, farmers and team members access to information when, where and how they wish. Technical expertise and a service-oriented mindset are vital to managing Crop’s largest accounts. This role will have a variety of responsibilities focusing on precision farming solutions and support. In addition to trouble shooting technology issues; working with our internal software development team; performing GAP analysis; and being the liaison with the field, product, and IT services.

Key Accountabilities

  • Subject Matter Expert for supporting and delivering precision farming technology solutions and supported services offered by RCIS.

  • Provide RCIS IT Agency account management by acting as a liaison between assigned agent customers (Customers) and the RCIS Sales/Service organization as it relates to RCIS Technology offerings.

  • Provide prioritized problem resolution and proactive IT services on behalf of Customers.

  • Promote RCIS IT software product and technical solutions to Customers that will increase RCIS market share.

  • Support system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met.

  • Serve as a consultant to Customers evaluating their IT infrastructure/systems ensuring they are compatible with current and future RCIS software / technology products, identifying risks as appropriate.

  • Maintain an in depth understanding of third-party tools used by RCIS agents and producers. (Examples are AgLeader® SMS™, FarmWorks™)

  • Internal subject matter expert helping employees learn and apply Precision Ag services.

  • RCIS primary point of contact for agent and producer Precision Ag services needs relating to crop insurance.

  • Primary contact for agent to set up

  • Using vendor service an education role with setting up producer invitation and account creation.

  • Reviewing data exports, attributes and data alignment

  • Support new POC or pilot initiatives relating to precision farming and smart farm services working with the lead Product Manager to define and execute new services.

  • Partner with other TAMs for agency support as needed.

  • Demonstrate, promote and support RCIS Technology offerings to Customers and potential RCIS Agents partnering with RCIS IT, Field Service Representatives and Regional Business Development Representatives.

  • Proactively identify and communicate Customer education needs to the Field Service Manager(s) FSM as it relates to RCIS software offerings. Help provide identified needed training as appropriate and approved by FSM.

Basic Qualifications:

  • Bachelor’s Degree in Agriculture related field, or Computer Science and 5 or more years of experience in the Information Technology area


  • High School Diploma or Equivalent and 7 or more years of experience in the Information Technology area


  • Process modeling tools

  • Business Systems Integration

Preferred Qualifications

  • Minimum of three years of experience working with precision agriculture services and related vendor tools, with an understanding hardware and software equipment used to support precision ag services.

  • Minimum of two years in a software delivery and implementation working with end users.

  • Understand of mobile technology and data workflow across internal and external platforms and how precision ag services and integration with other systems

  • Three or more years crop insurance or agriculture industry experience.

  • Ability to present and educate in multiple delivery channels including virtual and in person to inform and explain precision farming and associated RCIS technology in both individual, small, and large group settings. This includes multiple skill sets and audiences.

  • Able to identify and consider business implications of the application of technology to the current business environment

  • Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message

  • Understanding Geographic Information Systems and how precision ag data integrates with the systems

  • Demonstrated analytical, problem solving and communication skills especially for software usage and Agency PC system environment issues.

  • Demonstrated Customer Relationship Management Skills with the ability to communicate effectively to customers, IT and business staff.

Additional Information

Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve. Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world. Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Virtual

Other Locations: United States-Indiana-Virtual, United States-Tennessee-Virtual, United States-Oklahoma-Virtual, United States-Minnesota-Virtual, United States-Texas-Virtual, United States-Iowa-Virtual, United States-Arizona-Virtual, United States-Illinois-Virtual, United States-California-Virtual, United States-Washington-Virtual, United States-Georgia-Virtual, United States-South Dakota-Virtual, United States-North Carolina-Virtual, United States-Colorado-Virtual, United States-Kansas-Virtual

Schedule Full-time

Travel Yes, 50 % of the Time

Relocation Available No

Job Posting 09/04/20

Unposting Date Ongoing

Req ID: 20000539

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.