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Phoenix Children's Hospital Pre-Access Specialist II in Phoenix, Arizona

Pre-Access Specialist II

Position Details

Department: CORP | Pre Access Services

Category: Patient Access

Location: Phoenix

Posting #: 617555

Date Posted: 9/14/2021

Employee Type: PRN

Position Summary

The Pre Access Specialist II is responsible for accurate and complete insurance verification, authorization, and complete pre-registration of all scheduled Diagnostic, Surgical, Audiology and/or Rehabilitation visits. The position works within the EMR using an automated insurance verification tool along with payer websites and documents within the EMR.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team

  • Excellence in clinical care, service and communication

  • Collaborative within our institution and with others who share our mission and goals

  • Leadership that set the standard for pediatric health care today and innovations of the future

  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  • Obtains insurance verification and benefits using an automated verification tool, insurance carrier websites, or by phone. Prepares an estimate for scheduled service and notifies the patient/guarantor of any applicable out of pocket and requests payment if applicable. Accurately documents all information in the appropriate fields and or/account notes.

  • Obtains all necessary authorizations for Diagnostic, Surgical, Audiology and/or Rehabilitation visits and accurately documents all information in the appropriate fields and/or account notes.

  • Organizes, prioritizes and reviews daily work activity to ensure completion of assigned workload.

  • Courteously answers telephone and/or emails and answers all questions in a timely manner. Maintains a positive working relationship with patients/guarantors, insurance companies, clinical personnel, co workers, and management to promote teamwork, cooperation, and a positive public image for PCH.

  • Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.

  • Performs miscellaneous job related duties as requested.

Phoenix Children’s Hospital is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. Phoenix Children’s also provides aids and services to people with disabilities to communicate effectively with us.