Swift Transportation Network Strategy Solutions Analyst in Phoenix, Arizona
Primary Purpose and Essential Functions: Incumbents focus on strategies to reduce empty move costs and to increase box and equipment flow with cross-functional forecast. Incumbents analyze data and provide Sales, Customer Service, Operations and Leadership with solid recommendations on how to increase revenue.
Perform cross-functional forecasting and employ holistic strategic thinking to reduce empty move costs and increase box and equipment flow.
Conduct in-depth analysis and historical smart-trending which provides sales team and/or customer account teams with larger win opportunities in loads, and/or network flow, and/or customer type.
Lead efforts to ensure sales team has the most up-to-date trending information so Swift is carrier of choice.
Identify strategies that promote and strengthen Swift Intermodal and Swift.
Prepare comprehensive value add rate proposals that effectively account for customer freight and contract characteristics and Swift network needs.
Analyze large data sets for risk management, growth and network optimization in both Requests for Proposals (RFP) and historical data sets.
Create tools and processes for use in daily tracking and reporting of individual and departmental performance metrics.
Research inefficiencies and make recommendations in methods, procedures, or systems, to improve productivity & quality. Routinely disseminate relevant information to leadership and/or sales and/or customer service.
Develop easily accessible Rail specific KPIs that integrates data across all departments.
Conduct data collection and quantitative analytical activities to determine competitiveness of existing intermodal operations practices. Provide recommendations for improvements to procedures, processes, pricing plans, programs and strategies.
Create visual analytics for network reference to include interactive maps, arterial product flow.
Create tools which empower customer account and/or sales team members to earn the trust of the customer.
Develop full metric roadmap which includes dashboards and immediate use with each stakeholder (CS, Truck Ops, Pricing, Sales, etc).
Create Customer-specific Rail Scorecards with feedback loops established with CS/Customer for continuous improvement.
Analyze and strategize railroad pricing with each major Class I railroad for ongoing contract negotiations.
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.
Proactively work to assist others in achieving the organization's objectives.
Skills: Must be able to think strategically.
Education: Bachelors in Business or related field or an equivalent combination of education and/or experience required.
Experience Required: 3+ years data analytics experience required. Previous experience in intermodal industry required. Previous experience providing recommendations to leadership required.