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RR Donnelley Legal Word Processing Operator in Phoenix, Arizona

Legal Word Processing Operator


Phoenix, AZ




At RRD, our people make a difference every day – in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations. Founded 150 years ago RRD is a Fortune 500 company that employs approximately 55,000 people in 40 countries across the globe. For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!

We are currently seeking a Legal Word Processing professional to support time sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using a variety of legal software, tools, Microsoft Office suite is an added advantage.


  • Create, edit and format legal documents to firm specifications using a variety of software applications

  • Convert, clean and format documents to/from different file formats

  • Create charts, graphs, tables and spreadsheets as requested

  • Create and/or edit Tables of Authorities and Table of Contents

  • Perform data entry utilizing various software applications

  • Transcribe analog or digital dictation files

  • Restore/recover corrupted document files as necessary

  • Provide telephone help desk support to troubleshoot application queries

  • Complete all assigned jobs by deadline in an accurate and timely manner

  • Handle sensitive and/or confidential documents and information

  • Follow established policies and procedures at all times

  • Perform additional duties as necessary or assigned

Required Experience

  • High school diploma or equivalent required; bachelor's degree preferred with 3+ years' experience in legal word processing or legal field

  • Experience and exposure in any of the legal word processing tasks below would be an added advantage; Creating TOAs, TOCs, inserting automated cross references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross references, and other automated fields

  • Flexibility to work overtime as required

  • Ability to work through complex legal document markups and instructions in a timely and accurate manner

  • Ability to prioritize various requests and deadlines simultaneously

  • Excellent verbal and written communication skills

  • Ability to interact with client and team members in a professional and respectful manner at all times


  • Minimum typing speed of 60 wpm with 95% accuracy

  • Knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint required

  • Excellent verbal and written communication skills

  • Knowledge of legal terminology and legal citations preferred

  • Transcription experience a plus

Tue - Sat, 10pm-6am

RRD is an EEO/AA including Vets and Disabled Employer