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Banner Health IT Systems Engineer in Phoenix, Arizona

Primary City/State:

Phoenix, Arizona

Department Name:

IT Infra-Open Systems-Corp

Work Shift:


Job Category:

Information Technology

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

As an IT Systems Engineer , you would be working with the Infrastructure and Operations Department to provide IT services and capabilities supporting all areas of Information Technology in use at Banner Health. This includes diverse areas such as Servers, Data Storage, Operations, Data Centers, Network, Telephony services and many others. This department supports Perimeter Services providing and securing internal and external access to Banner Health’s resources.

An ideal candidate will have experience managing firewalls in a large corporate environment. These functions would include deployment of firewall servers, maintenance, implementing policy, building access, working with customers on new rules and connectivity, issue determination and resolution. Support of mission critical servers and applications in a 24x7 On-Call environment with off hour project support work.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.


This position demonstrates technical knowledge of infrastructure and communications processes and supports system defined objectives relative to the company’s business and healthcare requirements. Interacts as part of a team and is able to plan, design, implement and support some company Information Technology infrastructure, networks, hardware and applications.


  1. Provides technical support to maintain, monitor and troubleshoot technical systems that are associated with providing critical patient care.

  2. Participates in scheduled projects that require interaction between various customer and department and hardware/software vendors. Provides input to project plans, work schedules and critical timelines.

  3. Works effectively as a team member of the department or project groups. Demonstrates teamwork by participating and performing tasks as defined by the team.

  4. Produces technical input for designs to complex processes for presentation to senior members of the team.

  5. Interacts with the customer, from a variety of departments, to research and develop solutions to support issues resulting in a positive experience for the customer.

  6. Provides technical information regarding current and future industry concepts, hardware, and software.

  7. This position has responsibility for selected infrastructure applications or systems. Work is performed in a fast paced multi-tasked environment where there may be conflicting priorities or tight deadlines. The incumbent has minor level decision-making authority for projects, coding, and applications and works at peer level. The incumbent participates in meetings, presentations, visioning sessions, planning sessions, implementation activities, and supports functions system wide.


Must possess an associate/vocational degree in related field or equivalent combination of relevant education, technical, business and healthcare experience.

Requires communication, and presentation skills to engage technical and non-technical audiences. Requires ability to communicate, and interact across facilities and at various levels. As is typical in this industry, variable shifts and hours and carrying/responding to a pager may be required.


Additional related education and/or experience preferred.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.