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Chewy FC Learning Systems Program Manager in Phoenix, Arizona

Our Opportunity:

Chewy is looking for a Learning Systems Program Manager to join our Fulfillment Center Learning Team. This role can be based at any of the Chewy Fulfillment Centers with minimal travel to other fulfillment centers. We are looking for talent with to support designing and delivering learning solutions to drive consistency, implement technology solutions, and advance strategic priorities. This role will provide project management around defining a learning technology strategy to support a blended curriculum and then implementing that strategy.

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What You\u0026#39;ll Do:

  • Create and execute learning technology infrastructure for front line team members up to Operations.

  • We are looking for an experienced, tenacious, collaborative, and results-driven Learning Systems Leader to oversee our platform strategy, transformation programs and maintaining consistent processes across fulfillment centers in cooperation with Operations

  • Support development of programs.

  • Create mechanisms to monitor execution of programs.

  • Support the Develop of content and implement leadership and professional development solutions, as needed.

  • Create automated tools to help Evaluate individual and organizational development needs

  • Create and implement a strategy to assess various learning methods companywide (e.g. coaching, job-shadowing, online training, leadership training, maintenance training)

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What You\u0026#39;ll Need:

  • Bachelor’s degree in Industrial/Organizational Psychology, Instructional Design, Information Technologies, with 5 - 7+ years proven experience as a Program Manager, Training Manager, or similar

  • Demonstrated ability to design, implement, and maintain LMS – Learning Management Systems

  • Expert in project management methods and tools

  • Demonstrated strong knowledge of adult learning methodologies and ability to build practical, applicable, and results-driven learning infrastructure

  • Ability to work with cross-functional teams to implement new technology

  • Ability to manage short-term and long-term projects and deadlines (ideally, able to manage rapid-development projects)

  • Strong influence and interpersonal skills, and high level of emotional maturity

  • Demonstrated technology leadership with Learning Management Systems \u0026amp;amp; Platforms, Issues Management, Performance Management, and other development deliveries.

  • Demonstrated experience in learning systems integration.

  • Passionate about helping people learn and grow

  • Extensive experience designing process training, leadership training, e-learning courses

  • Current knowledge of effective learning and development methods

  • Experience in project management

  • Proficient in MS Office and Learning Management Systems (LMS)

  • Excellent communication and negotiation skills; sharp business acumen

  • Ability to build rapport with employees and vendors

  • Strong learning Systems Integration

  • Strong facilitation / presentation skills

  • Ability to work in a fast-paced distribution environment

  • Self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction

  • Ability to prioritize, manage and complete projects with tight deadlines

  • Proficient in MS Office and Learning Management Systems (LMS)

  • Excellent communication and negotiation skills; sharp business acumen

  • Ability to build rapport with team members and vendors

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Bonus:

  • Understanding of fulfillment/distribution center/warehouse processes and flow

  • Able to (minimal) travel and work flexible schedules / shifts as needed for 7-day operation

  • Proven skills for planning daily/weekly tasks and adapting to competing demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact HR@Chewy.com.

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy (https://www.chewy.com/app/content/privacy).

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