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Randstad Customer Service Representive in Phoenix, Arizona

Customer Service Representive

job details:

  • location:Phoenix, AZ

  • salary:$14 per hour

  • date posted:Tuesday, January 12, 2021

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:AB_3546329

  • questions:chyna.gandara@randstadusa.com602-606-4499

job description

Customer Service Representive

Randstad is working with a local government agency to fill a Customer Service role in their taxpayer services department. The qualified candidate will have excellent job tenure and be open to a long-term assignment lasting a minimum of 6+ months!

  • Pay: $14.00/hr

  • Location: Downtown Phoenix, 85007 - position will be mostly remote but will require visits to the office to deliver paperwork etc.

  • Duration: 1 Year We offer benefits! Medical, Dental, Vision, and Paid Sick Time after 90 days! Skills:

  • Great work history

  • Excellent oral, written, and interpersonal communications skills analytical, research, reasoning, and problem-solving skills

  • Two years of customer service experience

  • Skill operating a computer along with various software packages

Responsibilities

Performs customer service activities by providing assistance, guidance, and instruction for more complex customer service complaints, inquiries, and issues by phone and email. Performs the complete range of agency customer service functions within the work section. Exercises discretion to interpret and apply customer service operations. Ability to be flexible and work special duties as assigned.Processes licenses, renewals, registration, business account updates, 285 and 450 forms.. Research and respond to all inquiries and requests for all tax types. Establishes efficient workflow processes, monitored daily productivity and implemented modifications to improve overall.

Skills

  • Customer Service (2 years of experience is required)

  • Office Equipment (2 years of experience is required)

  • Basic Computer Skills (2 years of experience is required)

Education

  • High School (required)

Qualifications

  • Years of experience: 2 years

  • Experience level:Experienced

Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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