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Hines Community Manager - Lease Up in Phoenix, Arizona

When you join Willowick, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you’ll be a part of shaping our future in the years to come.

As the Community Manager - Lease Up with Willowick, you will manage the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with Willowick’s policies and procedures. Responsibilities include, but are not limited to:

  • Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns

  • Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports

  • Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased and ensuring validity of certificates of insurance

  • Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund

  • Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease

  • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues

  • Ensures the property’s maintenance team members comply with the Willowick’s standards with respect to responding and completing resident service requests

  • Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal

  • Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed

Minimum Requirements include:

  • High school education or equivalent from an accredited institution; College degree preferred

  • Two or more years’ experience as a residential community/property manager required

  • Ability to work a flexible schedule including weekends and holidays

  • Proficiency in Microsoft Office and property management software in order to complete required reports

  • Strong customer service orientation

  • Excellent verbal and written communication skills

Willowick Residential, a Hines company, seeks to elevate the multifamily industry to levels that surpass the expectations of our partners and residents. Since 2011, Hines has expanded its multifamily division to include over 50 developments and more than 17,000 units in 29 cities across the United States.

Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 225 cities in 25 countries. Hines has approximately $144.1 billion of assets under management, including $75.5 billion for which Hines serves as investment manager, including non- real estate assets, and $68.6 billion for which Hines provides third-party property-level services. The firm has 165 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,426 properties, totaling over 472 million square feet. The firm’s current property and asset management portfolio includes 576 properties, representing over 246 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information.

Visit www.willowick.com or www.hines.com for more information.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

ID: 2021-7674

External Company URL: www.karba.com

Street: 222 E Jefferson Street

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