PSG Global Solutions Call Center Representative in Phoenix, Arizona
We're looking for a Call Center Representative , working in the Insurance industry in Phoenix, Arizona .
Handles incoming calls from customers for information and assistance.
Performs research to respond to inquiries regarding policy or claim related questions and interpret policy provisions to determine most effective response.
Independently responds to inquiries, grievances, or complaints of moderate to substantial complexity.
Multi-skilled to handle various call types within the Service Center with proven results.
Promotes company values by providing superior customer service.
Performs most functions independent of supervision.
Participates in special projects as assigned.
Maintains a high level of confidentiality across all interactions.
Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.
Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.
Let this be your day. Put their expertise to work for you. You deserve it!
Experience Required for Your Success
High School graduate or equivalent required (College degree with equivalent work experience preferred)
1 year of call center experience is required
Excellent organizational, interpersonal skills and verbal and written communication skills
Must have high-speed internet of 200 mbps since this is a remote role
The pay we are offering is 18 per hour. This position may present an opportunity to go permanent.
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here .
Not exactly? Join Our Talent Community (https://jobs.psgglobalsolutions.com/register) , and we'll let you know of additional opportunities.
EOE Protected Veterans/Disability