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Synchrony AVP, Credit Analytics - Reserves in PHOENIX, Arizona

Job Description:

This position is open to REMOTE WORK

Role Summary/Purpose:

This role will perform advanced business analysis and leverage technical data skills to execute elements of the Credit Loss Forecasting and Credit Reserves Estimation process for the company, focused on quantitative and qualitative aspects as well as assuring our control framework is robust and properly executed each quarter. Our team resides within the Credit & Capital Management function with Synchrony, and partners closely with the broader Credit, Enterprise Operations, and Finance teams to research portfolio dynamics holistically.

This presents the opportunity to gain multiple critical experiences in advanced credit analytics, strong governance, exploratory frameworks, influencing and cross-team coordination, and crafting and delivering presentations for audiences at various levels of the organization.

We prize intellectual curiosity, passion, problem solving skills, effective communication, and empathy, and join those with the Synchrony Values and our own subject matter acumen to deliver well-informed estimates and share our analytic expertise throughout the company.

Essential Responsibilities:

  • Leverage technical skills to produce independent analysis of actual credit and reserves trends and forward-looking estimates

  • Execute elements of the quarterly loss forecasting and reserves quantitative processes, with a focus on owning specific sub-processes

  • Execute selected quarterly process controls to assure high-quality estimates consistent with our approved processes, methodologies, and frameworks

  • Maintain and enhance a comprehensive suite of quarterly controls over the loss forecasting and reserves processes, including rigorous control tracking, verification, and validation

  • Participate in periodic working group and daily tactical delivery meetings during the quarterly loss forecasting and reserves cycle, and contribute to the discussions therein

  • Contribute to materials used to discuss and document reserve methodology, results, and adequacy with Senior Management, the Board, and its Committees

  • Coordinate updates to Policies, Procedures, Process Maps, Job Aids, and other documentation

  • Support analysis of loss forecasting and reserves components, modeling approaches, new credit initiatives, scenario analysis, and other exploratory analysis

  • Develop productive working relationships across multiple team-members

  • Assist with oversight reviews administered by regulators, auditors, and internal risk oversight teams

  • Perform other duties and/or special projects, as may be required from time to time


  • Bachelor’s degree in a quantitative field of study (i.e., Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) and 5+ years of experience in Credit, Finance, Accounting, Risk, Consumer Lending, and/or other relevant professional experience; or in lieu of a degree, 9+ years of experience in Credit, Finance, Accounting, Risk, Consumer Lending, and/or other relevant professional experience.

  • Understanding of reserve accounting principles (CECL / ASC326, e.g.), as well as regulatory guidance pertaining to reserves and model governance, as they pertain to retail credit

  • Ability to create intuitive visualizations of quantitative information for management decisioning

  • Ability to drive results independently and prioritize multiple workstreams

  • 2+ years experience using EXCEL at an intermediate level, with demonstrable familiarity with pivot-tables, worksheet formulas, macros, array formulas, and other techniques

  • 2+ years experience using SAS, SQL, and/or Python to execute models, perform statistical analysis, and/or query databases to handle large amounts of data

  • 2+ years of experience using credit / risk models in areas such as Loss Forecasting, Reserves, Stress Testing, or other areas with consumer credit impairment estimation

Desired Characteristics:

  • Graduate degree in a quantitative field of study, MBA, CPA, CFA, CAS or SOA exams, or other relevant certifications or designations

  • Strong PowerPoint skills, including ability to create understandable presentations that incorporate graphs and other visual aides to portray complex subjects

  • Strong written and verbal communication skills, to independently present explanations of complex subjects to senior management and partner with teams throughout the company

  • Knowledge of external environment, industry / competitor profiles, and typical macro-economic indicators and correlations

  • Ability to manage multiple competing initiatives and deliver results within deadlines and with a focus on accuracy and attention to detail

  • Excellent time management and organization skills

Eligibility Requirements:

  • You must be 18 years or older

  • You must have a high school diploma or equivalent

  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

  • New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 70,000.00 - 150,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 11

Job Family Group:

Risk Management