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Banner Health Medical Assistant Ortho Clinic in Peoria, Arizona

Primary City/State:

Peoria, Arizona

Department Name:

Work Shift:

Day

Job Category:

Clinical Care

Additional Job Description

Health care is changing, and it’s our goal to create a new model to answer America's health care challenges today and in the future. Our passionate and talented teams will be the change on the health care landscape in our communities – big and small. If taking access and delivery from complex to easy, from costly to affordable and from unpredictable to reliable sounds interesting to you, we want to hear from you.

Banner Orthopedics is an energetic, busy clinic, serving a vast age range of patients from pediatric to geriatric. We strive to provide a customer obsessed environment and provide excellent patient care in the front and back office. We are staffed with 7 Ortho Providers, 4 Podiatrists, 5 Physician Assistants, 19 MA’s, 8 radiology techs and numerous other high achieving staff. Due to success within the community, our practice continues to grow with the expansion of adding providers and staff in every aspect of orthopedic needs for our patients. Our patients come to us from all over the west valley and we pride ourselves on the relationship we have with primary care physicians in and outside of the Banner Health system. Banner as an organization is constantly striving to improve the work environment and how we provide care to our community.

Banner strives to push boundaries, challenge the norm, and come up with ways to make health care easy for our patients and for our staff. We have 4 conveniently located clinics in the West Valley (Peoria, SCW, Glendale, and Surprise) and all are about 10-15 away from each other. If you are looking to be challenged, work with a large team that is focused on getting the absolute best results for patients, then Banner West Valley Orthopedics is just the place to start or continue your journey in healthcare. As a Medical Assistant , you will be working directly with surgeons and physician assistants. You will get a chance to help improve quality of care, life and help patients get back to their regular daily lives after injury: rooming, surgery scheduling, suture/staple removal, drawing up injections, entering orders, triaging, etc. A career with Banner is great if you are just starting out, or have many years’ experience. Everyone at Banner contributes to our patients lives! Our team is like a family and we help one another, empower one another to make decisions, and encourage natural talents so each member can grow.

The Medical Assistant will need to be flexible to work shifts between the hours of 7:00AM to 5:00PM Monday - Friday .

Role travels with the provider to Buckeye clinic on the 1st Friday of the month, and to the Desert Ridge Clinic on the 3rd Friday of the month.

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

  1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

  2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

  3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

  4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

  5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

  6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

  7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

  8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

  9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson or BUMC-P Whole Health Counseling must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.

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