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Banner Health Information Specialist in Mesa, Arizona

Primary City/State:

Mesa, Arizona

Department Name:

Banner Staffing Services-AZ

Work Shift:


Job Category:

General Operations

A rewarding career that fits your life. Banner Staffing Services offers a world of opportunities to make an impact on one of the country’s leading health systems. If you’re looking to leverage your abilities – you belong at Banner Staffing Services.

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions offer flexibility in scheduling and are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

As a valued and respected Banner Health team member, you will enjoy:

  • Competitive wages

  • Paid orientation

  • Flexible Schedules (select positions)

  • Fewer Shifts Cancelled

  • Weekly pay

  • 403(b) Pre-tax retirement

  • Employee Assistance Program

  • Employee wellness program

  • Discount Entertainment tickets

  • Restaurant/Shopping discounts

  • Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered . Registry/Per Diem positions require a minimum of 4 shifts a month commitment. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.


This position creates, supports and maintains the data integrity of the designated system application. Serves as a resource to users of the system, providing information, training and problem solving services. Configures and runs scheduled and ad hoc informational and analytical reports.


  1. Using a variety of source documents and procedural standards, maintains the database on a regular basis by adding new records and updating changes to the system. Audits database records and makes corrections. Maintains current and accurate records and files in the database, ensuring compliance with regulatory requirements.

  2. Acts as an information resource to end users of the database functions and information. Responds to questions, requests for information and provides user training. Researches business information and data content issues to solve problems. This may include identifying pattern usage, as well as identifying opportunities to improve process/program efficiency and effectiveness.

  3. Provides data management and reporting services to end users, such as data imports, mass uploads, structured and custom reporting.

  4. May be assigned to a variety of other business information or business unit support work. This may include coordinating and/or supporting business unit programs/services, as assigned or directed.

  5. Internal customers include organizational staff. External customers include vendor representatives. Non-clinical staff are not responsible for conducting any UM review activities that require interpretation of clinical information. Licensed health professionals are available and indicate process for the oversight. For initial screening, the organization limits use of non-clinical administrative staff to the following; Performance of review of service request for completeness of information, Collection and transfer of non-clinical data, Acquisition of structured clinical data, and activities that do not require evaluation or interpretation of clinical information. The organization ensures that licensed health professionals are available to non-clinical administrative staff while performing initial screening.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.


Two or more years of advanced education, or education and work experience in the use and structure of application systems.

Must demonstrate two or more years of related experience in the assigned business line, with a broad understanding of the business function/area. Requires the ability to formulate calculations and analyze results, to research and compile basic statistical reports and to solve problems. Requires effective verbal and written communication skills and effective interpersonal and customer service skills.

Position requires ability to work in personal software applications, including word processing, generating spreadsheets, and creating graphics/presentations.


Additional related education and/or experience preferred.


Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.