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TERROS, Inc. Families FIRST - Care Coordinator/Case Manager (Central AZ) $ Sign on bonus in Mesa, Arizona


Terros Health is pleased to share an exciting and challenging opportunity for a Families FIRST Care Coordinator .

Working as part of a team for the Terros Health’sFamilies FIRSTprogram. This individual will impact the lives of families trying to overcome the barrier of substance abuse in order to reach family reunification and self-sufficiency. The Families FIRST program gives back to the community by generously sponsoring vulnerable children and families affiliated with all of our programs, in providing gifts for children or other essential household items to positively impact them during the holiday season. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day.

If you are interested in working for one of the State's Leading Healthcare Organizations that promotesIntegrity,Compassion, andEmpowerment, we encourage you to apply!

Recently awarded among Arizona’s Most Admired Companies in 2020 by AZ Big Media


Terros Health ( is now hiring for a Full-Time Care Coordinator.

This position is available throughout Central Arizona.

New Competitive Compensation

Offering a $500 Sign on Bonus for New Hires!!!

$ Bilingual Language Differential Pay Available!

The Care Coordinator works closely with DCS, collaborative partners and other community resources to engage clients and streamline services in order to remove barriers, alleviate substance use and improve the prospect of family reunification.

Duties Include:

  • Completes a short-term plan with assessed clients to ensure those needing AFF services have access to treatment.

  • Conducts a meeting or conference call with the Service Team (client, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan.

  • Schedules and conducts a monthly Service Plan review with the Service Team, to monitor progress, identify completed goals or significant changes, and updates the Service Plan quarterly for submission to the DCS Specialist.

  • Participates at the Child & Family Team, Adult Recovery Team, Team Decision Making Meetings, Substance Exposed Newborn Safe Environment Meetings, and DCS/JOBS Case Plan Staffing’s.

  • Provides concrete supportive services based on the needs of the family in achieving sobriety, including, but not limited to car repair, housing assistance, utility assistance, clothing, food, phone, etc.

    Terros Health offers an excellent benefit package including, but not limited to:

  • Medical, dental, and vision insurance

  • Group life and disability insurance

  • Employer matched 401(k)

  • Generous PTO/paid sick leave (4+ weeks in year 1)

  • Wellness and employee assistance plan



  • High School/GED and a minimum of 3 years of experience behavioral health (BH) field, including working with multi-problem families in the field of substance abuse, child welfare, or

  • Associate’s degree in the (BH) field (e.g. Psychology, Social Work, Counseling), or

  • Bachelor’s degree in Human Services or (BH) field, or

  • Master’s degree or higher in behavioral health field.

  • Must pass background check in accordance with Terros Health and DCS requirements which includes, but is not limited to, no probation or parole within the last 10 years.

  • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment

  • Ability to pass the DCS Central registry

  • Must have or obtain a valid Arizona Driver License, be 22 years of age with a minimum 3 years driving experience. Must meet requirements of Terros driving policy.

    Preferred -

  • Bilingual Spanish/English

  • Knowledge of the dynamics of substance abuse and its effect on families;

  • Knowledge of, and the ability to connect clients with, community resources;

  • Strong written and verbal communication skills

  • Organizational, time management and computer skills

  • Experience completing progress notes

    Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    COVID 19 Precautions:

    Terros Health remains open for all our patients’ health and wellness needs. We have put in place many protocols to protect our employees and patients and to create a safe work environment. Visit our website to learn more:


Job LocationsUS-AZ-Phoenix | US-AZ-Glendale | US-AZ-Mesa

Job ID 2021-5538

of Openings 11

Category Behavioral Health/Social Work

Program Families F.I.R.S.T.

Weekly Hours 40

Additional LocationsUS-AZ-Glendale | US-AZ-Mesa