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Desert Diamond Casinos Beverage Server I (West Valley) in Glendale, Arizona

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Become familiar with spirits, wine, champagne and cocktails. Become familiar with drink prices and proper measurement. Learns and follows all Title 4/Desert Diamond Casino Alcohol controls. Serves alcohol and non-alcoholic beverages to casino guests and ensures that legal drinking age is followed. Learns POS system, and learns how to compute bills and accept payments served to guests, must have basic math skills. Provides excellent guest service by continually checking on guests. Keeps the Casino in a clean and safe environment by continually cleaning the ashtrays, sweeping floors and discarding empty containers. Keeps the service tables and floors clean. Adheres to all state liquor laws and companies internal controls. Serves customers in a responsive, caring, prompt, and courteous manner. Responds to guests requests. Must have high energy and motivated personality. Operates the POS cash register. Stocks service station. Responsible for the cleanliness and sanitation of the entire work area. Learns standard service techniques created for position be learned and must be followed consistently. Monitors guests to ensure that they are not intoxicated and proper procedures are followed if intoxication is observed. Knows information regarding all Food and Beverage outlets/Casino Promotions and have ability to inform guests when asked. Maintains a good communication with team members and maintains a positive and professional work environment. Contributes to a team effort and accomplishes related results as required. Works closely with other departments to ensure seamless delivery of service for our guests. Maintains proper attendance in accordance with Casino policy. Due to changes and modification in the job from time to time, we require employees to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time.