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Northern Arizona University Systems Administrator, Lead - 605357 in Flagstaff, Arizona

Job Title

Systems Administrator, Lead

Job ID




Full/Part Time


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Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Job Description

The Systems Administrator, Lead is responsible for administering The Pathogen and Microbiome Institute's (PMI) server environment and associated services in a 7x24 environment. They will be responsible for maintaining PMI's critical Microsoft and Linux services, and maintaining compliance with required Federal Select Agent Program regulations. Under direct supervision, primary responsibilities of this position include:

  • Install and maintain server hardware.

  • Install, configure, and maintain Microsoft Windows and/or Red Hat Linux Server operating systems in stand-alone, virtualized, and cloud environments.

  • Maintain high level of reliability, availability, system security, and integrity on all systems.

  • Document software, hardware and account configurations.

  • Provide technical support to ITS staff and other departments as needed.

  • Conform to all incident, problem, and change management policies.

  • Provide routine maintenance of Windows and Linux operating system and layered products.

  • Install service packs, new products and apply maintenance and fixes to products.

  • Write scripts as needed to assist in automation of administrative tasks.

  • Participate in 7x24 on-call schedule to provide support for servers/services.

  • Must be able to respond to emergencies by being on-site within 30 minutes under normal circumstances.

  • Other duties as assigned.

Minimum Qualifications

Bachelor’s degree in computer science or related field or equivalent education and experience totaling 5-7 years of relevant experience.

Preferred Qualifications

  • Experience installing, configuring, and maintaining Windows and/or Linux Server operating systems.

  • Hyper-V standalone and highly available administration is desirable.

  • Familiarity with log aggregation technologies.

  • Experience working in a 7x24 on-call environment is desirable.

  • Experience/working knowledge of Microsoft technologies: SCCM, SharePoint, Active Directory, Exchange, Office 365.

Knowledge, Skills, & Abilities

  • Experience with Microsoft Windows Server and/or Red Hat Linux installations, maintenance, and administration.

  • A solid understanding of a Windows-based and/or Linux operating system; understands file and network security, can use performance analysis to tune systems.

  • A solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server programming.

  • Ability to solve problems quickly and completely.

  • Strong interpersonal, verbal, and written communication skills.

  • Strong customer service skills.

  • Ability to install and troubleshoot server hardware and software installations.

  • Ability to troubleshoot network connectivity problems.

  • Ability to write technical documentation.

  • Ability to efficiently work in a team environment and bring projects to completion in a timely manner.

  • Ability to identify tasks which require automation and automate them.

  • Excellent communication skills, customer service, team working, and business judgment are desirable.

  • Ability to work with people from a variety of culturally diverse backgrounds.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report ( . The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report ( is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus and NAU-Fort Defiance as these campuses have on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website ( .

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service ( .

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits ( on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training ( includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline

May 31, 2021 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website ( or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements (

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.