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Northern Arizona Healthcare Office Coordinator 2-FMC Specialty Clinic in Flagstaff, Arizona

The Office Coordinator 2 is responsible for overseeing all office related duties and will act as a resource for the department. The Office Coordinator will research, develop, implement, and enhance department services. This individual will act as an interdepartmental staff liaison between staff, physicians, providers, and customers to ensure professional service and promote customer relations. The Office Coordinator 2 will research and maintain records of specific data. This individual is able to function with minimal supervision and demonstrates appropriate decision making skills within established guidelines. This person will demonstrate self-direction and professionalism through excellent customer service skills. The Office Coordinator 2 will maintain strict confidentiality and utilizes discretion at all times.

Administrative

  • Maintains rapport with customers, managers, and employees; sets priorities to maintain work flow.

  • Coordinates and schedules meetings as requested for department staff.

  • Provides confidential administrative support to the department including relating pertinent information regarding any potential problems.

  • Maintains procedures for front office duties, charging, time edits, material management, and quality manual.

  • Provides backup coverage for other support staff ensuring completion of assignments. Prioritizes and completes special projects as assigned.

  • Maintains continuity of work and operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.

  • Attends staff and other meetings as required or requested. Works with Management to develop and distribute agendas, takes notes, and minutes when necessary and distributes as requested.

  • Inventories and reorders all necessary departments’ equipment/supplies and maintains necessary inventory of floor stock items (varies by location).

  • Secures and distributes forms, office supplies and office equipment.

Communication

  • Answers multi-line telephones, utilizes and troubleshoots photocopiers, utilizes various forms of office equipment, and operates computer ordering system (including utilization or audit of time edit function).

  • Prepares and distributes departmental communications to internal staff as directed. Develops and maintains distribution lists for various communications.

  • Sorts, opens, and distributes mail and communications to appropriate office staff.

Compliance/Safety

  • Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

  • Maintains confidentiality of all department, patient, and employee matters.

  • Completes all company mandatory modules and required job specific training in the specified time frame.

  • Stays current and complies company policies that impact the employees area of responsibility.

Education

*High School Diploma or GED- Required

*Associate's or Bachelor's Degree- Preferred

Experience

*Minimum two (2) years administrative assistant or office coordinator experience- Required

*Minimum two (2) years of customer service experience- Required

*Previous experience with Kronos, Lawson, Halogen, Midas, and Business Objects- Preferred

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

Requisition ID: 2019-6209

Street: 1200 N, Beaver St.

Call Required: No

Experience: *Minimum two (2) years administrative assistant or office coordinator experience- Required *Minimum two (2) years of customer service experience- Required

Certifications: Fingerprinted

Full Name: First Last: MEGAN NORDVEDT

Email Address: Megan.Nordvedt@nahealth.com

Shift: Days

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