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Northern Arizona University Case Investigator 605060 in Flagstaff, Arizona

This job was posted by : For more information, please see: Job Title: Case InvestigatorLocation: Campus Health ServicesRegular/Temporary: RegularFull/Part Time: Full-TimeJob ID: 605060Workplace Culture Conduct interviews of cases with confirmed or probable cases of COVID-19. Inquire about symptoms and underlying conditions. Discuss date of symptom onset and exposure risk for close contacts. Discuss daily routines to determine who else may have been exposed. Collect information about potential contacts and enter into database. Assess support needs and make appropriate referrals. Provide recommendations for self-isolation and review symptom monitoring procedures. Conduct regular monitoring and outreach to assess for changes in symptoms and support PT compliance during isolation. Utilize Electronic Health Record and other technology to track communication and enter data. Participate in regular team meetings. Complete all necessary trainings. Make referrals to additional medical services, testing or other community resources as needed. Communicate with Coconino County Health and Human Services as needed. Other duties as assigned.Minimum Qualifications 1 year working in related field. Bachelor's degree in nursing, public health, health psychology, social work, counseling or related field.Preferred Qualifications Motivational Interviewing skills. Master's degree in Public Health, Health Education, Social Work, Counseling or related field. Experience working in a medical or public health setting.Knowledge, Skills, & Abilities Excellent communication skills, especially active listening. Critical thinking skills. Skills in negotiating. Emotional intelligence. Understanding of and ability to explain medical terms associated with COVID-19. Understanding of need for patient confidentiality. Strong problem solving skills. Excellent organizational skills. Detail oriented. Basic crisis counseling skills. Ability to work independently. Tactful interpersonal skills, cultural sensitivity and interviewing skills. Ability to learn and utilize technology.Background Information