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Army & Air Force Exchange Service CUST EXPERIENCE ASSOCIATE in Davis, Arizona

Job Description As a Customer Experience Expert in Apparel & Accessories, your eye for trend will help our customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and excitement to share your apparel and accessory expertise and tips will help our customers find the perfect outfit for every-day and special occasions, while also helping them find the perfect accessory to complete their look. Our customers will find it easy and fun to shop apparel and accessories thanks to your expertise and trend-savvy advice. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate – Apparel & Accessories at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting customer as soon as they arrive to the apparel/accessory area to let them know you’ll be right with them * Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate pieces that meet the specific need of the customer * Ensure customers have an extraordinary experience while shopping * Complete transactions accurately and efficiently while engaging customers in appropriate conversation We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications * Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer customer questions * Able to take initiative * Able to share brand knowledge Additional Qualifications/Requirements: * Excellent attention to detail * Willing to cross-train and work in other areas of the store, as needed * Must possess a welcoming and helpful attitude toward customers and other team members * Excellent communication skills * Basic computer skills * Retail experience preferred We offer the following benefits for this position: * Holiday Premium Pay (Double Pay) * Mass Transportation Reimbursement * Associate Transfer Program (ATP) * Paid Military Leave * Personal Accident Insurance * FMLA & Administrative Leave * Employee Assistance Program (EAP) Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details. ## Job Qualifications COMPLETION OF HIGH SCHOOL OR THE EQUIVALENT. RETAIL EXPERIENCE, DEMONSTRATED WILLINGNESS AND POTENTIAL FOR ADDITIONAL RESPONSIBILITY. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. ## Additional Qualifications/Requirements Sun Mon Tues Wed Thurs Fri Sat 1000-1700 1000-1830 1200-1930 1200-1930 1200-1930 1000-1830 1000-1830 *Facility Name: DAVIS M MAIN STORE Job Grade: 1 Job Tier: 0 Career Area: Retail Operations Supervisor: No Salary Minimum: $12.15 Salary Maximum: $16.47 Number of Positions Remaining: 1 Job Expires: 24-Jun-2021
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