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Wells Fargo Tech Bus Systems Associate in Chandler, Arizona

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

The Systems Management and Consulting team is seeking qualified applicants for a Technology Business Systems Associate position. This position is responsible for all aspects of an assigned Fiserv application (skillblocks) which may include:

  • Consulting with business partners on Fiserv system functionality and process improvement efforts.

  • Supporting Enterprise or Line-of-Business Fiserv system development efforts, and coordinating/ managing all associated activities.

  • Fiserv issue management and resolution, consulting on Fiserv skillblock/application functionality.

  • Active participation in larger project teams within the different business lines supported, coordination/management of Fiserv development requests specific to Wells Fargo and oversight of all departmental activities associated throughout the project.

  • Consults with business partners to clarify project objectives, identify and define project requirements, timelines and participation in discovery efforts for potential future projects.

  • Partners with the business lines supported to provide technical direction in identifying, evaluating and developing systems and procedures that are efficient and meet the business requirements.

  • Work with the business partners to resolve system production issues, questions, assess business needs and provide recommendations.

Required Qualifications

  • 5+ years of business systems analysis or design experience as demonstrated through work, military, or education

  • 5 + years of technology application management experience

Desired Qualifications

  • Knowledge and understanding of operation work flows/processes

  • Knowledge and understanding of governance and compliance expected from providing solutions in systems and technology domains

  • Experience managing communications and documentation projects

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to be proactive, innovative and creative in meeting customer and enterprise needs

  • Third party service provider risk experience

  • Strong knowledge of technology with emphasis on the following: development operations, Software Development Lifecycle (SDLC), (including quality assurance, problem and incident management, configuration management, application infrastructure services (e.g. middleware), platform management, information security architecture, IAM (identity and access management), enterprise architecture, cloud, third party hosted solutions, application risk assessments, information management, enterprise data, CRM services, and books and records)

Other Desired Qualifications

  • 4+ years of First Data Resources (FDR) or TSYS experience

Job Expectations

  • Willingness to work on-site at stated location on the job opening

  • Flexibility to address incidents as needed 24 hours a day

  • Ability to work additional hours as needed


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Company: Wells Fargo

Req Number: 5571446-1

Updated: 2021-04-22 02:16:05.897 UTC

Location: Chandler,AZ