Wells Fargo Systems Operations Engineer in Chandler, Arizona
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At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers ‘round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.
Our Wholesale Technology Team is seeking a Systems Operations Engineer for our Commercial Banking team. This role will focus primarily on providing production support for the Inventory Finance applications. This individual will actively participate in Production Support for Commercial Banking Technology's CDF applications which provides support for highly complex technical issues and initiatives related to large-scale applications, Mainframe systems, databases and/or other technical products and services.
This Systems Operations Engineer will use a comprehensive knowledge of multiple technical disciplines including Oracle, MS SQL, IBM CastIron, Autosys & CA 7 batch. is responsible for leading support functions and driving the execution and maturity of multiple application support services including incident triage, root cause analysis, change evaluation-execution-validation, deployment management, and risk & vulnerability management. Works closely with development and infrastructure partners like middle ware, NAS, database, F5/network, encryption (Vormetric) etc.
In addition, our candidate will also be responsible for:
Articulating end-user and technical issues from both business and application perspectives
Managing issues independently to resolution and delivering results in less defined and consistently changing environments
Defining, documenting and implementing processes and procedures for supporting client / server architecture and SOA (Service Oriented Architecture) framework
Ensuring regulatory and risk requirements are compliant by ensuring software vulnerabilities are re-mediated and SSL certificates management
Supporting internal customers with the development of project plans, including the identification of key setup and configuration tasks, scope considerations, time line and scheduling, as well as resource requirements
5+ years of systems support analysis experience demonstrated through work or military experience
3+ years of experience working in managed services as demonstrated through work, military, or education
3+ years of SQL experience
Experience supporting an enterprise-level environment
Ability to interact with all levels of an organization; including management
Strong team or technical leadership experience
Strong verbal, written, and interpersonal communication skills
Other Desired Qualifications
2+ year of IBM CastIron Support experience
2+ years of monitoring tool and splunk experience
2+ years of NDM data transmission experience
1+ Year of ITIL experience
1+ year of CA 7 batch support experience
Understanding of Mainframe batch processing to include base knowledge of languages as JCL, Cobol and CA7 commands
Experience mentor less experienced team members
Experience performing and leading Disaster Recovery Tests.\
Ability to work on call as assigned
Flexibility to work in a 24/7 environment, including weekends and holidays
Flexibility to adjust work schedule in accordance to the time zone for the market you are supporting
The salary range displayed below is based on a Full-time 40 hour a week schedule.
NC-Charlotte: Min: $79,500 Mid: $112,000
MN-Minneapolis: Min: $79,500 Mid: $112,000
AZ-Chandler: Min: $79,500 Mid: $112,000
NC-Charlotte: 300 S Brevard St - Charlotte, NC
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
AZ-Chandler: 2700 S Price Rd - Chandler, AZ
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Company: Wells Fargo
Req Number: 5560677-2
Updated: 2021-01-20 10:25:37.376 UTC